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HÔTEL UNIVERSEL
4 stars
Hotel Region:Bas-Saint-Laurent City : Rivière-du-Loup
With 300 rooms and 1 penthouse, restaurants, an indoor pool with water slide, health centre, outdoor nordic spa, this hotel will fulfill all your needs under one roof. The convention centre boasts 17 conference rooms able to accommodate 10 to 1,500 people and equipped with all the technical facilities needed for a successful event.
311, boul. de l'Hôtel-De-Ville O., Rivière-du-Loup, Québec, Canada, G5R 5S4
1 800 265-0072 Toll free
418 862-9520
TripAdvisor
Traveler Rating
539 reviews
Traveler Rating
539 reviews
Establishment No : 054854
Activities and services
Activities
- Fitness room
- Waterslides
- Golf within10 km
- Snowmobiling
- Indoor pool
- Cross-country skiing within 10 km
- Summer theatre
- Cycling within 10 km
Services
- Internet access : high-speed
- Internet access : free wireless
- Pets permitted for a fee
- Elevator
- Bar
- Business centre
- Spa
- Storeroom
- Daily housekeeping
- Entirely non-smoking establishment
- Indoor fireplace
- Babysitting
- Washer / dryer
- Reception
- Storage for bicycles
- Storage for snowmobiles
- Storage for skis
- Banquet, meeting, conference room
- Theatre/auditorium
- Shared room
- Sauna
- Outdoor hot tub
- Indoor hot tub
- Public telephone
- Television
Vehicle and Parking Services
- Free outdoor parking
- Electric vehicle charging station
Signs and shuttles
- Tourist signs (blue)
- Public transportation nearby
Rental services
- Snowmobile rental
- Bike rental
Restaurant and food services
- Breakfast
- Lunch
- Dinner
Accessibility
Kéroul certification enables guests to know a given establishment’s accessibility rating for people with restricted physical ability.
Additional information on this establishment- Full access (Kéroul)
Related services and activities
Spa:
Amenities
Units
- 1 apartment
- 285 rooms
- 15 suites
Amenities
- Internet access : high-speed
- Internet access : wireless
- Air conditioning
- Whirlpool
- Kitchen
- Fireplace
- DVD player
- Microwave
- Mini fridge
- Private bathroom
- No carpeting
- Telephone
- Television
- Non-smoking units
Schedules and rates
Open year round
Rates
- Maximum for the least expensive unit (double occupancy) : $149
Payment methods
- Visa
- MasterCard/Euro Card
- American Express
- Discover
- Direct payment accepted
Traveler Rating and Reviews 
Traveler Detailed Ratings
4.0 (539reviews)
Location
4.0Sleep Quality
4.0Rooms
4.0Service
4.0Value
4.0Cleanliness
4.5Traveler Last Reviews
2020-10-18
Erika-m-12345
Great hotel but food sucks
Great hotel - rooms are great and they allow dogs in certain rooms which is fantastic. We ordered a food from the hotel restaurant called “Rialto” and it was awful. My husband ordered the club... Read full review
2020-09-20
DSTtravels
Overnight stay
Clean convenient location , we didn’t use the pool, booked 2 different rooms, both very good, service at reception was very good, however employees were not wearing masks behind the screen. We... Read full review
2020-08-31
WeRVikingMtl
Superb hotel
We stayed only 1 night in this wonderful hotel. The place was over our expectations for the price that we paid. We paid less than a 3* and this hotel is a real 4* ! The rooms are specious, beds are... Read full review