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HÔTEL UNIVERSEL

3 stars
Hotel Region:Québec City and Area City : Québec CityDistrict : Borough of Sainte-Foy - Sillery - Cap-Rouge

Enjoy a relaxing, cozy getaway at this well-situated Québec City hotel. Exotic atrium and indoor Scandinavian spa. The establishment’s 182 rooms are sure to please tourists and business travellers alike. Features an on-site Boston Pizza restaurant and seven conference rooms for groups of 10 to 350 people. Free outdoor parking.

  2300, ch. Ste-Foy , Québec, Québec, Canada, G1V 1S5
1 800 463-4495 Toll free
418 653-5250
TripAdvisor
Traveler Rating
582 reviews

Establishment No : 006160

Activities and services

Activities

  • Fitness room
  • Golf within10 km
  • Indoor pool
  • Cross-country skiing within 10 km
  • Cycling within 10 km

Services

  • Internet access : free wireless
  • Pets permitted for a fee
  • Elevator
  • Bar
  • Spa
  • Storeroom
  • Daily housekeeping
  • Entirely non-smoking establishment
  • Indoor fireplace
  • Reception
  • Storage for bicycles
  • Storage for skis
  • Banquet, meeting, conference room
  • Shared room
  • Sauna
  • Indoor hot tub
  • Public telephone
  • Television

Vehicle and Parking Services

  • Free outdoor parking

Signs and shuttles

  • Public transportation nearby

Rental services

  • Car rental

Restaurant and food services

  • Breakfast
  • Lunch
  • Dinner

Accessibility

  • Full access (Kéroul)

Amenities

Units

  • 182 rooms

Amenities

  • Internet access : high-speed
  • Internet access : wireless
  • Air conditioning
  • Whirlpool
  • Kitchenette
  • Microwave
  • Mini fridge
  • Private bathroom
  • No carpeting
  • Telephone
  • Television
  • Non-smoking units

Schedules and rates

Open year round

Payment methods

  • Visa
  • MasterCard/Euro Card
  • American Express
  • Discover
  • Direct payment accepted

Location

Traveler Rating and Reviews

Traveler Detailed Ratings

3.0 (582reviews)

Location
3.5
Sleep Quality
3.5
Rooms
3.5
Service
3.5
Value
3.5
Cleanliness
3.5

Traveler Last Reviews



2020-09-02
stephen j
good for short stay only

We found the front desk people accommodating, when we booked no one said that check in was at 4pm. We arrived at 1200 and we found out that we could not go to our room. This was not agreeable to us...  Read full review


2020-08-29
588annmaryc
No respect of social distancing in pool area,overload of people, more than allowed.Toilets were not cleaned, disgusting.

No masks, no social distancing in pool and sauna area. More people (from different households) in pool and jacuzzi than allowed and no one from the hotel is there to control or warn them. If it's max...  Read full review


2020-07-26
Lucia B
Mini vacation

Stayed here two days and loved it, even though the sauna wasn't open we still enjoyed the pool. The kids loved the fact they had birds. The rooms were spacious and clean. Would return. They...  Read full review