Terms of use

Tourisme Québec may interrupt, temporarily or permanently, operation of all or part of the Bonjour Québec site.

Under no circumstances shall Tourisme Québec or service providers be liable for any loss or damage related directly or indirectly to delays or waiting times involved in the use of this site, any user’s inability to use the site and any computer virus that may infect the computer of a user who accesses the site.

Tourisme Québec may modify these terms of use at any time. It is the responsibility of users to review any changes, without prior notice from Tourisme Québec or its service providers. The site and its use are governed by the laws of Québec. Any legal action or proceedings related thereto shall be brought exclusively in a Québec court of competent jurisdiction.

The user undertakes to hold harmless and indemnify Tourisme Québec and its service providers against all damages, costs and expenses, including reasonable attorneys’ fees, related to any violation of these terms by the user or persons using the user’s account, or in connection with the use of this site or the placement or transmission of any information on this site by the user or persons using the user’s account.

Accessing or attempting to access password-protected areas of this site that are reserved for the personnel of Tourisme Québec or its accredited users is strictly prohibited. Unauthorized individuals caught accessing or attempting to access password-protected areas shall be subject to immediate legal prosecution.

Confidentiality and personal information

Previous version 

This is a previous version of our Privacy Policy.

Please visit our Privacy Policy page for the current version.

Please note that this policy was updated on May 29, 2024.


In using this site, users acknowledge that they have read, understood and accepted the terms set out above as well as the legal framework governing the protection of personal information, described below:

Legal framework governing the protection of personal information
The Bonjour Québec site is published in Québec, Canada. Users’ personal information is protected under Québec and Canadian laws. For information on user rights, visit the Commission d'accès à l'information du Québec website.

Unless required by law, Tourisme Québec does not disclose any personal information obtained on Bonjour Québec users.

Use of personal information
The information collected by Tourisme Québec with user consent serves to send users paper or electronic documents, respond to their information requests, forward reservation, product purchase or tourism service requests to service providers, subscribe users to Bonjour Québec publications or its newsletter and compile mailing or survey lists. This information also serves to determine user habits and interests with a view to improving future service.

Disclosure of personal information 
User requests may require the disclosure of personal information to service providers or sub-contractors involved in filling a request (e.g. disclosure of user’s contact information to an organization handling document shipping or to an establishment where the user wishes to make a reservation).

By authorizing Tourisme Québec and its partners to send the user travel literature or a tourist newsletter, the user authorizes Tourisme Québec to transfer said user’s personal information to a service provider or sub‑contractor for purposes other than a response to the user’s request for information, a newsletter or a reservation.

Sub-contractors and service providers outside of Tourisme Québec that use personal information held by Tourisme Québec are required to sign a confidentiality agreement and may use such information solely for the purposes to which the user has consented.

Information collected automatically by the site
When a user accesses the Bonjour Québec site, information is automatically exchanged between the user’s computer, the site server and the servers of Google Analytics, the DoubleClick Campaign Manager (DCM) advertising server and a third party tasked with compiling statistics on site visits.

The information exchanged includes:
- the domain name of the user’s Internet service provider and the user’s IP address;
- the type of browser, the type of device and operating system used to access the site;
- the date and time of access to the site;
- the site pages visited;
- the address of the originating website.

This information exchange is necessary for the proper operation of the site. The information is kept for statistical purposes. It is also stored in data logs for site security reasons and used to compile statistics on site visits. Information in the site’s data logs may be communicated to third parties for security verification or legal investigations and will not be used for any other purpose.

Use of cookies
Cookies are small data files transferred to the user’s browser by a website. They track the user’s preferences, making subsequent visits to the site more efficient. Cookies can also be used for advertising purposes. The use of cookies is a common practice adopted by most major sites to better serve their customers. Most browsers are designed to accept cookies, but parameters can be modified to block them. The Bonjour Québec site uses cookies for advertising and statistical analysis purposes.

Verification, comments or complaints
Users may ask to see, correct or delete their personal information held by Tourisme Québec. Requests for verification and related comments or complaints should be sent to [email protected] along with information identifying the user.

Information on tourism businesses, products and services

The fact that Tourisme Québec provides information on a business, product or service on the Bonjour Québec website in no way means that it endorses or recommends that business, product or service.

The prices displayed on this site for the various establishments were obtained from them at the time all of the other information was gathered and do not necessarily reflect the full range of prices charged by those establishments. Prices are provided for information purposes only.

To report any errors noted on this site, users are asked to contact [email protected].

Online commercial offers

Tourisme Québec is neither a travel agent nor a wholesaler or retailer within the meaning of Québec’s Travel Agents Act. The travel offers posted on the site are intended solely to help users learn about the services provided by Québec tourism professionals and to direct users to these service providers.

Tourisme Québec is neither the representative nor the agent of said service providers and shall not be involved in any way in any claim or dispute that may arise between service providers and their customers. Furthermore, Tourisme Québec and its representative are in no way liable for any damage, financial loss or information loss that could result from such transactions.

Copyright and marks

All content published on this site or otherwise accessible through this site is protected by copyright. Both content and copyright are owned or controlled by Tourisme Québec or its content providers. Any use, reproduction, dissemination, publication or retransmission of content, in whole or in part, is strictly prohibited without the prior written authorization of Tourisme Québec or the holder of the copyright.

Tourisme Québec also makes some of this content available on Données Québec open data portal. The licence for data published by Tourisme Québec on the open data portal consists of a written authorization for use, which is nonetheless conditional on the terms of said licence and applicable solely to the information published on said portal.

The names of products, services or businesses and logos posted on the Bonjour Québec site may be official marks or trademarks and are protected accordingly. It is therefore forbidden to use any official mark or trademark appearing on this site without the prior written authorization of Tourisme Québec or the holder of the rights to said mark.

For information or authorization concerning copyrights or marks, please contact [email protected].

Photographs and videos
The photos on this site may not be reproduced. The videos may not be used for any purpose other than viewing and may not be reproduced, in whole or in part, without written authorization from Tourisme Québec.

Tourism industry professionals wishing to promote Québec as a tourist destination can access the media library. The use of media library content for directly commercial purposes is prohibited.

Links to other sites

The Bonjour Québec site offers its users hyperlinks to websites created by third parties. Tourisme Québec is in no way liable for the content or practices of those websites, particularly with respect to the protection of personal information and privacy.

Links to Bonjour Québec

Users and organizations may create a hyperlink from their own sites to Bonjour Québec, provided they notify Tourisme Québec at [email protected] that such a hyperlink is being made. Links to Bonjour Québec can be made by inserting one of the banners below into your site. Simply copy and paste the HTML code of the chosen banner into the text box located below this directly on your web page.

Rules for using the Bonjour Québec banner
By displaying the Bonjour Québec banner on your website, you agree to the following conditions:

  • The integration of this banner confers no copyright or ownership in relation to Bonjour Québec site content or that of its satellite sites.
  • This integration may not be interpreted as an endorsement or recognition of your site by Tourisme Québec or suggest in any way that the banner confers such endorsement or recognition.
  • At all times and without prior notice, Tourisme Québec reserves the right to modify the Bonjour Québec banner and remove any entitlement to the access it grants.
  • Tourisme Québec reserves the right to review and approve how the Bonjour Québec banner is displayed on your website. As required, Tourisme Québec may also send you a written notice requesting that the necessary corrections be made.


234x60 pixels banner

<a href="https://www.bonjourquebec.com"><img alt="Bonjour Québec" src="https://www.bonjourquebec.com/sites/default/files/liens/logo-bonjourquebec-234x60px.png" style="height:60px; width:234px"></a>

180x60 pixels banner

<a href="https://www.bonjourquebec.com"><img alt="Bonjour Québec" src="https://www.bonjourquebec.com/sites/default/files/liens/logo-bonjourquebec-180x60px.png" style="height:60px; width:180px" /></a>

Please inform us of any use of our banner on your website by sending an email to: [email protected].